Frequently Asked Questions
Orders
How can I get assistance if I need it?
Kindly reach out to us via whatsapp and social media from 8.30am - 5.30pm. You can also reach out to us on our customer support assistance on +94 70 140 6060.
How to make an order
- Please click on the preferred product
- Select your preferred size
- Add to Cart
- Proceed to checkout and add your billing details and delivery
- Pick the preferred payment method. You can select from leading credit/ debit cards, koko and cash on delivery
- You will receive and order confirmation email sms completing your order
How to cancel/edit an order?
If you need to amend your order after it has been placed, you will need to contact us on +94 70 140 6060, as soon as possible.
Contact us on Whatsapp, Facebook, Instagram or call us directly on +94 70 140 6060. Please keep in mind we dispatch within 1- 2 days, if the order has been dispatched, wait till order is received and contact us.
Please be aware that this will delay your order by around 48 hours from the original delivery estimate.
How do I use my coupon code?
Kindly add the coupon code at the check out page.
How do I find my product number?
You can find your Product Number (also known as a Style Code) on the care label attached to your item of clothing.
At the moment we do not offer gift cards on our website, this is a service we wish to provide in the coming months.
At the moment we do not offer gift cards on our website, this is a service we wish to provide in the coming months.
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