Frequently Asked Questions
Orders
Kindly reach out to us via whatsapp and social media from 8.30am - 5.30pm. You can also reach out to us on our customer support assistance on +94 70 140 6060.
- Please click on the preferred product
- Select your preferred size
- Add to Cart
- Proceed to checkout and add your billing details and delivery
- Pick the preferred payment method. You can select from leading credit/ debit cards, koko and cash on delivery
- You will receive and order confirmation email sms completing your order
Orders placed as Cash on Delivery (COD) can be cancelled before dispatch by contacting our customer care team. However, paid orders cannot be cancelled under any circumstances.
If you need to amend your order after it has been placed, you will need to contact us on +94 70 140 6060 as soon as possible.
Contact us on WhatsApp, Facebook, Instagram, or call us directly on +94 70 140 6060. Please keep in mind we dispatch within 1–2 days; if the order has already been dispatched, please wait until it is received and then contact us.
Please be aware that this may delay your order by around 48 hours from the original delivery estimate.
Kindly add the coupon code at the check out page.
You can find your Product Number (also known as a Style Code) on the care label attached to your item of clothing.
At the moment we do not offer gift cards on our website, this is a service we wish to provide in the coming months.
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